How to Benefit from American Banker Digital Banking 2023

How to Benefit from American Banker Digital Banking 2023



American Banker, the leading source of information and analysis for the financial services industry, is hosting its annual Digital Banking event on June 12-14, 2023, in Boca Raton, Florida. This event is designed to help banking professionals navigate the complex and competitive landscape of digital transformation, customer experience, fintech partnerships, regulation, innovation, and more.


If you are a banking executive, decision-maker, or influencer looking for insights, strategies, and connections to grow your business and stay ahead of the curve, you won’t want to miss this opportunity. Here are some of the reasons why you should attend American Banker Digital Banking 2023:


Banking professionals smiling and holding a banner that says American Banker Digital Banking 2023



Connect with peers and experts from leading U.S. banks


At American Banker Digital Banking 2023, you will have the chance to network with over 1,200 banking professionals from banks, credit unions, fintech start-ups, merchants, and regulators. You will also be able to meet the experts behind the most innovative and successful digital banking initiatives and learn from their best practices and experiences.


You can take advantage of dedicated networking breaks, wine-down sessions, evening receptions and live entertainment, health and wellness activities, and 1-to-1 meetings with valuable contacts using the Brella app.


Laptop screen showing a graph of digital banking trends and a logo of American Banker Digital Banking 2023



Learn about the most pressing topics and trends in digital banking


American Banker Digital Banking 2023 features a comprehensive agenda that covers the most relevant and timely topics and trends in digital banking. You will be able to join sessions on:


Banking crisis/failures: How to prepare for and respond to potential threats and disruptions in the banking industry


New rules and regulations: How to comply with and leverage the changing regulatory environment for digital banking


Handshake between a banker and a fintech entrepreneur with a background of digital icons and a logo of American Banker Digital Banking 2023



Bank fintech partnerships: How to collaborate with fintechs to enhance your products, services, and customer experience


Online lending: How to optimize your online lending strategy and operations for profitability and growth


Financial inclusion: How to reach and serve underserved and unbanked customers with digital solutions


AI: How to use artificial intelligence to improve your decision-making, personalization, automation, and fraud prevention


Tech deployment: How to implement and scale new technologies and platforms for digital banking


Fraud & security: How to protect your data, assets, and customers from cyberattacks and fraudsters
Regional and community banking: How to compete and thrive as a regional or community bank in the digital era


Digital deposits: How to attract and retain customers with digital deposit products


Customer experience: How to design and deliver a seamless, engaging, and satisfying customer journey across all channels


Speaker on a stage presenting a slide about digital banking innovation and a logo of American Banker Digital Banking 2023



Receive premier educational content on leadership, innovation, and best practices


American Banker Digital Banking 2023 is not only a place to learn about what’s happening in the industry but also a place to learn how to make it happen. You will receive premier educational content on leadership, innovation, and best practices from some of the most knowledgeable and influential speakers in the field.


Some of this year’s keynote speakers include:


Michelle Moore: Executive Vice President, Head of Consumer Digital within Strategy, Digital and Innovation Group at Wells Fargo


Andrew Yang: Entrepreneur, Bestselling Author & Founder of Forward Party


You can also attend innovation tours to visit Florida-based banks, fintechs or service providers and see the demos of their new products. You can also earn CE credits approved by ABA for attending certain sessions.


Recognize industry trailblazers and celebrate excellence


American Banker Digital Banking 2023 is also a platform to recognize industry trailblazers and celebrate excellence in digital banking. You will be able to witness the awards ceremony for:


Innovator of the Year: This award honors an individual who has made a significant impact on the industry through innovation in digital banking


Most Powerful Women in Fintech: This award recognizes women who have demonstrated leadership, influence, and innovation in fintech


Conclusion


American Banker Digital Banking 2023 is the premier event for banking professionals who want to stay ahead of the curve in digital banking. By attending this event, you will be able to connect with peers and experts from leading U.S. banks, learn about the most pressing topics and trends in digital banking, receive premier educational content on leadership, innovation, and best practices, recognize industry trailblazers and celebrate excellence.


Don’t miss this opportunity to join the banking community that connects and collaborates to address the industry’s most pressing issues with a level of interactivity you won’t find elsewhere. Register now and get ready for a pivotal year in digital banking.


American Banker Digital Banking FAQs


What is the best digital bank in 2023?


There is no definitive answer to this question, as different digital banks may have different strengths, weaknesses, and target markets. However, some of the factors that may determine the best digital bank in 2023 include:


Customer satisfaction and loyalty


Product and service innovation and differentiation


Fintech partnerships and integrations


Regulatory compliance and risk management


Financial performance and growth


Social and environmental responsibility


Some of the digital banks that have been recognized as leaders or challengers in the U.S. market by various sources include:


Chime: A neo-bank that offers fee-free checking and savings accounts, early direct deposits, automatic savings features, and a network of over 60,000 fee-free ATMs


Ally Bank: An online-only bank that offers high-yield savings and checking accounts, CDs, money market accounts, mortgages, auto loans, investing, and robo-advisory services


Varo Bank: A neo-bank that offers fee-free checking and savings accounts, early direct deposits, overdraft protection, cash advance, high-yield savings features, and personal loans


Capital One: A hybrid bank that offers online and branch banking services, including checking and savings accounts, CDs, credit cards, auto loans, mortgages, investing, and robo-advisory services


Simple: A neo-bank that offers fee-free checking accounts with budgeting and saving tools, such as Safe-to-Spend, Goals, and Expenses


What are the trends in digital banking in 2023?


Some of the trends that may shape the future of digital banking in 2023 include:


Open banking: Open banking is the practice of sharing financial data and services between banks and third-party providers through APIs. This allows customers to access a wider range of products and services from different providers, such as account aggregation, payment initiation, personal finance management, lending, investing, and more. Open banking also enables banks to offer more personalized and tailored solutions to their customers based on their data and preferences.


Embedded banking: Embedded banking is the integration of banking services into non-banking platforms or ecosystems, such as e-commerce, social media, gaming, travel, health care, etc. This allows customers to access banking services seamlessly and conveniently within their preferred contexts and experiences. Embedded banking also allows banks to reach new customers and markets by partnering with non-banking platforms or providers.


Cloud banking: Cloud banking is the use of cloud computing technologies to deliver banking services over the Internet. This allows banks to reduce their operational costs, improve their scalability and agility, enhance their security and compliance, and accelerate their innovation and time-to-market. Cloud banking also allows banks to offer more reliable and resilient services to their customers across different devices and channels.


Biometric banking: Biometric banking is the use of biometric technologies to authenticate and verify customers’ identities for accessing banking services. This includes fingerprint scanning, facial recognition, voice recognition, iris scanning, etc. Biometric banking allows banks to offer more secure and convenient services to their customers by eliminating the need for passwords or PINs. Biometric banking also allows banks to comply with anti-money laundering (AML) and know your customer (KYC) regulations.


What is the largest digital bank in the US?


According to Forbes’ ranking of America’s Best Banks 2022, the largest digital bank in the US by assets is Capital One, with $421.6 billion in assets as of September 30th, 2021. Capital One is a hybrid bank that offers online and branch banking services, including checking and savings accounts, CDs, credit cards, auto loans, mortgages, investing, and robo-advisory services.


What banks offer digital banking?


Most banks in the US offer some form of digital banking services to their customers. These include online banking platforms or mobile apps that allow customers to access their accounts, transfer funds, pay bills, deposit checks, manage budgets, etc. Some banks also offer additional features or benefits for their digital banking customers, such as fee waivers, cashback rewards, ATM rebates, etc.


Some examples of banks that offer digital banking services are:


Bank of America: One of the largest banks in the US that offers online banking platforms or mobile apps for personal, small business, or wealth management customers. Some of the features or benefits include Zelle (a peer-to-peer payment service), Erica (a virtual financial assistant), Preferred Rewards (a loyalty program), Cash Flow Monitor a cash flow management tool for small businesses), etc.


Chase: One of the largest banks in the US that offers online banking platforms or mobile apps for personal, business, or commercial customers. Some of the features or benefits include Chase QuickPay (a peer-to-peer payment service), Chase Offers (a cashback program), Chase Credit Journey (a credit score monitoring tool), Chase Secure Banking (a low-fee checking account), etc.


Wells Fargo: One of the largest banks in the US that offers online banking platforms or mobile apps for personal, small business, or commercial customers. Some of the features or benefits include Zelle (a peer-to-peer payment service), Wells Fargo Control Tower (a digital financial management tool), Wells Fargo EasyPay Card (a reloadable prepaid card), Wells Fargo Propel American Express Card (a rewards credit card), etc.


Citibank: One of the largest banks in the US that offers online banking platforms or mobile apps for personal, business, or institutional customers. Some of the features or benefits include Citi PayAll (a bill payment service), Citi Flex Loan (a personal loan option), Citi Flex Plan (a credit card payment plan), Citi ThankYou Rewards (a loyalty program), etc.


What is popular business banking?


Popular business banking is a suite of banking products and services offered by Popular Bank, a regional bank that operates in New York, New Jersey, and Florida. Popular business banking is designed to meet the needs of small and medium-sized businesses, as well as commercial and industrial customers.


Some of the products and services offered by popular business banking are:


Checking and savings accounts: Popular Bank offers various checking and savings accounts for different business sizes and needs, such as Popular Business Checking, Popular Business Interest Checking, Popular Business Money Market, etc. These accounts offer features such as online and mobile banking, bill pay, remote deposit capture, overdraft protection, etc.


Loans and lines of credit: Popular Bank offers various loans and lines of credit for different business purposes and needs, such as term loans, equipment financing, commercial real estate loans, SBA loans, business credit cards, etc. These loans and lines of credit offer competitive rates, flexible terms, and fast approvals.


Treasury management: Popular Bank offers various treasury management solutions for different business needs, such as cash management, fraud prevention, merchant services, payroll services, international services, etc. These solutions help businesses optimize their cash flow, reduce costs, increase efficiency, and mitigate risks.


Wealth management: Popular Bank offers various wealth management solutions for different business needs, such as investment management, trust and estate planning, retirement planning, insurance solutions, etc. These solutions help businesses protect and grow their wealth, achieve their financial goals, and plan for the future.


What is popular bank customer service?


Popular bank customer service is the support and assistance provided by Popular Bank to its customers. Popular bank customer service can be reached by various channels, such as phone, email, online chat, social media, or in-person at a branch.


Some of the ways to contact popular bank customer service are:


Phone: Customers can call 1-800-377-0800 to speak with a customer service representative from Monday to Friday from 7:30 a.m. to 12:00 a.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.


Email: Customers can send an email to [email protected] to receive a response within 24 hours.


Online chat: Customers can chat with a customer service representative online from Monday to Friday from 8:00 a.m. to 10:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.


Social media: Customers can reach out to popular bank customer service via Facebook or Twitter from Monday to Friday from 8:00 a.m. to 10:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.


Branch: Customers can visit any of the popular bank branches in New York, New Jersey, or Florida to get face-to-face assistance from a branch representative.


What is Banco popular in North America?


Banco Popular North America is the former name of Popular Bank, a regional bank that operates in New York, New Jersey, and Florida. Banco Popular North America was founded in 1961 as a subsidiary of Banco Popular de Puerto Rico, the largest bank in Puerto Rico.


In 2018, Banco Popular North America changed its name to Popular Bank to reflect its growth and expansion in the US mainland. Popular Bank offers a range of banking products and services for personal, business, and commercial customers, such as checking and savings accounts, loans and lines of credit, treasury management, wealth management, etc.


What is a popular bank login?


Popular bank login is the process of accessing your online banking account with Popular Bank. To log in to your popular bank account, you need to enter your user ID and password on the popular bank website or mobile app.


To log in to your popular bank account, follow these steps:


Go to the popular bank website at https://www.popularbank.com/ or download the popular bank mobile app from the App Store or Google Play Store.


Click on the “Login” button on the top right corner of the website or the app.


Enter your user ID and password and click on the “Sign In” button.


You will be directed to your online banking dashboard where you can view your account balances, transactions, statements, alerts, etc.


If you forget your user ID or password, you can click on the “Forgot User ID or Password?” link on the login page and follow the instructions to reset them.


What is a popular community bank?


Popular Community Bank is another name for Popular Bank, a regional bank that operates in New York, New Jersey, and Florida. Popular Community Bank was founded in 1961 as a subsidiary of Banco Popular de Puerto Rico, the largest bank in Puerto Rico.


Popular community bank offers a range of banking products and services for personal, business, and commercial customers, such as checking and savings accounts, loans and lines of credit, treasury management, wealth management, etc.


A popular community bank is also committed to serving and supporting its local communities through various initiatives, such as:


Popular Foundation: A charitable foundation that provides grants and donations to nonprofit organizations that focus on education, health, social services, arts and culture, and community development.


Popular Community Bank Scholarship Program: A scholarship program that awards scholarships to high school seniors who demonstrate academic excellence, leadership potential, and community involvement.


Popular Volunteers: A volunteer program that encourages and recognizes employees who volunteer their time and skills to support local causes and organizations.


What is a popular bank online?


Popular Bank Online is the online banking platform offered by Popular Bank, a regional bank that operates in New York, New Jersey, and Florida. Popular bank online allows customers to access and manage their accounts anytime, anywhere, from any device.


Some of the features and benefits of popular banks online are:


Account access: Customers can view their account balances, transactions, statements, alerts, etc. online.


Funds transfer: Customers can transfer funds between their own accounts or to other accounts within or outside Popular Bank online.


Bill pay: Customers can pay their bills online to various merchants or service providers.


Remote deposit capture: Customers can deposit checks online by taking a picture of them with their smartphone or tablet.


Budgeting tools: Customers can track their spending habits, set financial goals, and create budgets online.


Security: Customers can protect their accounts with various security features such as encryption, firewalls, multifactor authentication, etc.


To enroll in Popular Bank online, customers need to have an active account with Popular Bank and visit https://www.popularbank.com/enroll/ to complete the enrollment process.


What is a popular direct bank?


Popular Direct Bank is an online-only division of Popular Bank, a regional bank that operates in New York, New Jersey, and Florida. The popular direct bank was launched in 2016 as a way to offer high-yield savings products to customers across the US.


Some of the products offered by popular direct banks are:


Popular Direct Plus Savings Account: A savings account that offers a competitive interest rate (currently 0.55% APY), no monthly fees (with a minimum balance of $500), FDIC insurance (up to $250,000 per depositor), and online access.


Popular Direct Ultimate Savings Account: A savings account that offers a higher interest rate (currently 0.60% APY), no monthly fees (with a minimum balance of $5,000), FDIC insurance (up to $250,000 per depositor), and online access.


Popular Direct Certificates of Deposit (CDs): CDs that offer various terms (from 3 months to 5 years) and interest rates (from 0.15% APY to 0.80% APY), no monthly fees (with a minimum deposit of $10,000), FDIC insurance (up to $250,000 per depositor), and online access.


To open an account with a popular direct bank, customers need to visit

 https://www.populardirect.com/ and complete the application process online.


What is Citibank?


Citibank is one of the largest banks in the US and the world, with operations in over 160 countries and jurisdictions. Citibank offers a range of banking products and services for personal, business, and institutional customers, such as checking and savings accounts, credit cards, loans, mortgages, investing, wealth management, etc.


Citibank also provides innovative and customized solutions for its clients in areas such as capital markets, corporate and investment banking, securities brokerage, transaction services, etc.


Some of the features and benefits of Citibank are:


Global access: Customers can access their accounts and services across the world through online banking platforms or mobile apps, as well as over 60,000 ATMs and 4,000 branches globally.


Rewards program: Customers can earn and redeem rewards points for various products and services through the Citi ThankYou Rewards program, which offers a wide range of redemption options such as travel, gift cards, cash back, etc.


Security: Customers can protect their accounts and transactions with various security features such as encryption, firewalls, fraud alerts, identity theft solutions, etc.


Customer service: Customers can get support and assistance from Citibank through various channels such as phone, email, online chat, social media, or in-person at a branch.


What are the open banking trends for 2024?


Open banking is the practice of sharing financial data and services between banks and third-party providers through APIs. This allows customers to access a wider range of products and services from different providers, such as account aggregation, payment initiation, personal finance management, lending, investing, and more.


Some of the open banking trends that may emerge or continue in 2024 are:


Increased adoption: More customers may adopt open banking services as they become more aware of the benefits and opportunities they offer. According to a report by Juniper Research, the number of open banking users worldwide may reach 1.2 billion by 2024, up from 18 million in 2019.


Enhanced regulation: More countries may introduce or update their open banking regulations to ensure a level playing field, consumer protection, data security, and innovation. According to a report by PwC, over 87% of countries have some form of open banking regulation or initiative in place or planned by 2024.


Expanded scope: Open banking may expand beyond banking to include other financial sectors such as insurance, pensions, wealth management, etc. This may create new opportunities for cross-selling, personalization, and customer loyalty. According to a report by Accenture, over 50% of consumers are interested in using open banking services for insurance products by 2024.


Improved customer experience: Open banking may improve customer experience by offering more convenience, choice, transparency, and value. 

Customers may be able to access their financial information and services from one platform or app, compare and switch between different providers easily, get personalized recommendations and offers based on their preferences and behavior, etc.


What is the future of digital banking in 2024?


Digital banking is the use of digital technologies to deliver banking services over the internet. This includes online banking platforms or mobile apps that allow customers to access their accounts, transfer funds, pay bills, deposit checks, manage budgets.

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